MyHermes - a funny one

I've spent years swapping and changing my gear, buying and then selling, posting and then losing the item. They all can be a bit iffy but Hermes are definitely the worst.

My best not getting delivered story is a putter I sent to a guy in Liverpool. The address he gave was the security gate at the Cadbury's factory in Liverpool, fairly well known I believe and about 3 miles from the Hermes depot. That putter left the depot every day for a week and every night the tracking showed it returned to the depot. I was constantly on to them, which of course is nigh on impossible. I was using the online chat and found myself copying and pasting my conversations so I didn't have to keep repeating myself.
The buyer was brilliant, very supportive and very helpful, he offered to go to the depot to pick it up but they said he couldn't. In the end I had returned to me, received a refund and sent it him via Parcelforce.

To this day I have no idea why they couldn't find the delivery address, I did in two minutes using google maps.

Another funny, totally unrelated thing. I couldn't get to sleep last night so I played a round on your course (South Shields) in my head, I got the 5th and fell asleep. I finished the round off this morning when I woke up.